Question 1

What is Genfeed?

Accepted Answer

Genfeed is a content intelligence platform for serious creators. We help you discover trending topics, generate AI content (videos, images, voice, articles), distribute everywhere, track ROI, and optimize with AI insights—all in one platform.

Question 2

Who is Genfeed for?

Accepted Answer

Genfeed is built for content creators, agencies, marketers, and founders who need to create and distribute content at scale while tracking actual business results (not just vanity metrics).

Question 3

How do I get started?

Accepted Answer

Sign up at genfeed.ai, pick a plan, and start creating. You can also self-host Genfeed Core for free with your own AI keys.

Question 4

How does pricing work?

Accepted Answer

Genfeed uses output-based pricing. You pay for what you create: videos, images, and voice minutes. No confusing credits—just simple quotas that reset monthly.

Question 5

What are the pricing tiers?

Accepted Answer

Pro: $499/month (30 videos + 500 images + 60 min voice). Scale: $1,499/month (100 videos + 2,000 images + 200 min voice). Enterprise: $4,999/month (unlimited everything). Self-hosted Core is free forever.

Question 6

Is there a free option?

Accepted Answer

Core is free forever — self-host the full platform with your own AI keys. Paid plans (Pro, Scale, Enterprise) are subscription-based. Cancel anytime if Genfeed does not deliver 10x value.

Question 7

What happens when I reach my limit?

Accepted Answer

When you hit your monthly quota, generation stops until your quota resets next month. You can upgrade to a higher tier anytime for more capacity.

Question 8

Do unused quotas roll over?

Accepted Answer

Your quotas reset on your billing date each month. Unused quotas do not roll over—use it or lose it.

Question 9

What AI models do you use?

Accepted Answer

We use premium AI models including Veo-3 and Kling for videos, Flux-pro and Imagen for images, ElevenLabs for voice, Hedra for avatars, and GPT-4 for articles. All models are included in your credit purchase.

Question 10

How long does it take to generate content?

Accepted Answer

Most content generates in 1-5 minutes. Videos: 2-5 minutes. Images: 10-30 seconds. Voice: 30 seconds. Articles: 1-2 minutes. Generation times may vary based on platform load.

Question 11

Can I edit generated content?

Accepted Answer

Yes, all generated content can be edited, downloaded, and customized before publishing. You have full control over your content.

Question 12

What platforms can I publish to?

Accepted Answer

Genfeed supports multi-platform publishing to YouTube, TikTok, Instagram, X (Twitter), LinkedIn, and more. You can schedule and automate posts across all platforms.

Question 13

What's included in the Pro tier?

Accepted Answer

Pro ($499/month) includes: 30 AI videos, 500 images, 60 min voice per month. Plus 2 team seats, 1 brand kit, premium AI models (auto-selected for best quality), multi-platform publishing, and email support.

Question 14

What extra features come with Scale?

Accepted Answer

Scale ($1,499/month) includes: 100 AI videos, 2,000 images, 200 min voice per month. Plus 10 team seats, 5 brand kits, model selection unlocked, read-only API access, priority support, advanced analytics, and custom domains.

Question 15

What is included in Enterprise?

Accepted Answer

Enterprise ($4,999/month) includes unlimited everything: videos, images, voice, team seats, brand kits. Plus full API access, white-label deployment (custom domain + branding), SSO, dedicated Slack support, and 99.9% SLA.

Question 16

Do you have an API?

Accepted Answer

Read-only API access is included with Scale tier. Full read/write API access is available for Enterprise customers. Contact sales for API documentation.

Question 17

What file formats do you support?

Accepted Answer

Videos: MP4, MOV. Images: PNG, JPG, WebP. Voice: MP3, WAV. Articles: Markdown, HTML, plain text. All exports are optimized for social media platforms.

Question 18

Is my content secure?

Accepted Answer

Yes. All content is stored securely with encryption. You own 100% of the rights to content you generate. We never use your content for training or share it with third parties.

Question 19

Can I delete my account and data?

Accepted Answer

Yes, you can delete your account and all associated data at any time. Note that unused credits are non-refundable upon account deletion.

Question 20

Do you offer customer support?

Accepted Answer

Yes. Pro tier includes email support (48hr response). Scale includes priority support (24hr response). Enterprise includes dedicated Slack channel and account manager.

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